1. Introduction

Welcome to maps-driving.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Contact Information: When you contact us through our contact form, we collect your name, email address, and any message content you provide.
• Route Information: Addresses and locations you enter to generate driving directions or routes.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths.
• Location Data: Approximate geographic location based on your IP address (not precise GPS location).

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device. You can control cookies through your browser settings, though disabling them may affect website functionality.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide driving directions, route planning, and other mapping services.
• Communication: To respond to your inquiries and provide customer support.
• Website Improvement: To analyze usage patterns and improve our website's functionality and user experience.
• Security: To detect, prevent, and address technical issues and security threats.
• Legal Compliance: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We use HERE Maps API for map and routing services. Location data you enter may be processed by HERE Technologies according to their privacy policy.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information with your explicit consent or at your direction.

5. Third-Party Services

Our website uses the following third-party services:

• HERE Maps: Provides mapping and routing functionality. Please review HERE's Privacy Policy.
• Analytics Services: We may use analytics tools to understand website usage and improve our services.

These third parties have their own privacy policies governing the use of your information. We are not responsible for their privacy practices.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Route and address data entered for directions is not stored on our servers – it is processed in real-time and discarded after route calculation.

Contact form submissions may be retained for customer service purposes and will be deleted when no longer needed.

7. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to legal obligations.
• Opt-Out: You can opt out of certain data processing activities.
• Data Portability: You may request a copy of your data in a portable format.

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

11. International Users

Our website is operated from the United States. If you are accessing our website from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and we operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us